Timbre helps your team answer common questions, log requests, and follow up—so no message or lead slips through the cracks.
Timbre helps your team answer resident and prospect questions, receive maintenance reports, send reminders, and follow each conversation from WhatsApp. Your team sets the information and response rules. When a request needs personal attention, Timbre hands it to a team member.
In a short call, we’ll review your property’s workflow and show you what Timbre could help organize.
ILLUSTRATIVE EXAMPLES
Your team approves the information and response rules for each property.
MAINTENANCE REQUEST
Illustrative example; not an actual conversation.
PROSPECT QUESTION
Illustrative example; your team defines when to escalate.
Timbre helps organize resident and prospect conversations on WhatsApp, log requests, and hand off cases that need follow-up.
Setup is guided by your team. Together, we identify common questions, decide what information Timbre can use, and agree which cases should go to a person. This keeps responses and follow-up aligned with how your property operates.
Give residents and prospects quick answers from information your team approves.
Capture the details your team needs to review and follow up on reported issues.
Cases that need judgment or personal attention go to a team member.
ONE TOOL, MANY WORKFLOWS
Timbre organizes property conversations on WhatsApp using information and response rules set by your team.
Answers to common questions.
Requests logged for easier follow-up.
A helpful first response for prospective residents.
Escalate to a team member when needed.
EJEMPLOS ILUSTRATIVOS
Las respuestas y reglas se configuran con la información que aprueba el equipo de cada propiedad.
REPORTE DE Maintenance
Ejemplo ilustrativo; no corresponde a una conversación real.
CONSULTA DE UN PROSPECTO
Ejemplo ilustrativo; el equipo define cuándo escalar cada conversación.
FREQUENTLY ASKED QUESTIONS
Learn how Timbre can help your team manage property conversations on WhatsApp.
No. Timbre ayuda con consultas frecuentes y el registro de solicitudes. Cuando una conversación necesita atención personal, puede escalarse a alguien de tu equipo.
Your team sets the information and response rules. Responses use information you approve for your property.
Resident and prospect questions, maintenance reports, reminders, and follow-up—based on the workflows you choose.
Timbre can log the details a resident shares to support follow-up. Cases that need human attention are handed to a team member.
In a consultation, we review how your team handles conversations and identify tasks Timbre could help organize. The Primus Tech team guides setup.
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